ECCE HOME · PURCHASE INFORMATION
It is important to us that you choose the Ecce Home lamps with the right information. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
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In the case of online purchases, the consumer has, in principle, the right of withdrawal without giving any reason within 14 calendar days from the date of receipt of the product, in accordance with the conditions laid down by law.
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Exceptions to the right of withdrawal may include non-prefabricated products that are made on the instructions of the consumer or that are clearly tailored to the consumer.
For Ecce Home lamps made on the basis of individual needs, the applicability of the exception must always be judged on the basis of the circumstances of the specific order.
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If you wish to withdraw, please review the detailed conditions, deadlines and procedural information contained in the General Terms and Conditions.
If you are unsure about the rules for your own order, please contact us.
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